RippleCreek.com: Vitamins, Herbs, Minerals, Supplements

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Ordering Information

  • How to Order
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How To Order

Online Orders
Shop online using our secure shopping cart. Browse items by category or search by keyword. Once you've found what you're looking for, add it to your shopping cart. You will automatically be shown the contents of your shopping cart and can either continue shopping or checkout. It's that simple.

Offline Orders
For phone orders call our Order Hotline at 1-203-331-0363
(Monday - Friday from 8 AM to 5 PM EST). Please have your credit card ready. For fax and mail orders you can use the online shopping cart system. From the checkout screen, instead of pressing the submit button, you can simply print out the page. Fill out your shipping and credit cart information and fax it to our 24-Hour Fax Order Line at 1-203-382-0044 or mail it to Ripple Creek USA, LLC, PO Box 1165, Southport, CT 06890.

Payment Options
We accept Visa, Master Card, Discover, Diner's Club International and American Express. Your order will be approved in real-time. You can also use check or money order payable to "RippleCreek.com" and mail it to the address stated above with your order form.

Shipping & Handling Charges
All orders are shipped USPS (United States Postal Service) that same business
day, if before 4 PM EST.

Shipping & Handling charges apply as follows:

Destination	USPS Ship Method	Business Ship Days	Rate
United States	Priority Mail	3-5 business days	5.95 S&H
Mexico³	Global Priority Mail	2-3 business days	8.95 S&H (1-4 small bottles) 11.95 S&H (5-12 small bottles)
Aruba, Australia, Austria, Barbados, Belgium, Bermuda, Brazil⁴, Bahamas Chile⁵, China², Costa Rica, Denmark, Finland, France, France, Metropolitan, Germany, Hong Kong, Iceland, Ireland, Israel⁷, Jamaica, Japan, Korea, Republic of, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Saudi Arabia⁶, Singapore, Spain, South Africa, Sweden, Switzerland, Taiwan, Thailand, United Kingdom¹, Viet Nam	Global Priority Mail	2-3 business days	9.95 S&H (1-4 small bottles) 13.95 S&H (5-12 small bottles)
Canada and All Other Destinations and Order Sizes	International Express Mail	2-3 business days	4.95 Handling PLUS the USPS rate for that weight, destination, and ship method specified
Canada and All Other Destinations and Order Sizes	Air Mail Parcel Post	2-3 weeks

1. Includes: England, Northern Ireland, Scotland, Wales, Guerney, Jersey and the Isle of Man.
2. Destinations in China (for USPS Global Priority Mail) are limited to: Beijing, Chongqing, Dalian, Guangzhou, Nanjing, Qingdai and Shanghai, Shenyang, Shenzhan, Suzhou, Tianjin, Wuhan, Wuxi, Xiamen, Xian, and Zhuhai
3. Destinations in Mexico (for USPS Global Priority Mail) are limited to: Mexico City, Guadalajara, and Monterrey ONLY
4. Destinations in Brazil (for USPS Global Priority Mail) are limited to: Sao Paulo and Rio de Janeiro ONLY
5. Destinations in Chile (for USPS Global Priority Mail) are limited to: Santiago, Valparaiso, and Vina del Mar ONLY
6. Destinations in Saudi Arabia (for USPS Global Priority Mail) are limited to: Riyadh, Jeddah, and Damman ONLY
7. Destinations in Israel (for USPS Global Priority Mail) are limited to: Jerusalem, Tel Aviv, and Haifa ONLY

IMPORTANT NOTE FOR INTERNATIONAL ORDERS:
Customers ordering outside the United States are responsible to see that ordered product(s) can clear customs. If the International order is returned to us, postage PLUS a 15% restocking fee will be charged.





Security Information
Security remains the primary concern of on-line consumers. All information sent to RippleCreek.com is encrypted, protecting against disclosure to third parties.You can submit your credit card and other sensitive data with the assurance that all of your personal information is encrypted before it is transmitted over the Internet.

Privacy Policy
Your privacy is important to us. We NEVER sell your information to outside sources. We use your information to fulfill your order ONLY. Please read our complete privacy policy if you have any questions.

100% Satisfaction Guarantee
Its simple: either you are completely satisfied with your order, or you have 30 days to return the unused portion of your order for replacement, refund, or credit. Your satisfaction is of our highest priority!

If You Have Questions
If you have questions about any of these policies, please contact us.